Refund Policy

Last updated: May 31, 2026

30-day money-back guarantee

We want you to love SparkType.ai. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no awkward questions required.

How to request a refund

Our order process and refunds are handled by our Merchant of Record, Paddle.com. To request a refund:

  • Go to paddle.net and look up your order using the email address you purchased with, or
  • Email us at hi@sparktype.ai and we will help you start the refund.

Refunds are returned to the original payment method. Processing time depends on your bank or card issuer and typically takes 5–10 business days.

Paddle Buyer Terms

Full refund mechanics are governed by Paddle's Refund Policy, available at https://www.paddle.com/legal/refund-policy, and Paddle's Buyer Terms at https://www.paddle.com/legal/checkout-buyer-terms.

Cancellations

You can cancel a subscription at any time from the customer portal. After cancellation, you keep access to paid features until the end of your current billing period; we don't bill you again after that.

Contact

Questions? Email hi@sparktype.ai.